Wednesday,
February 11, 2015
Charles
K. Grant
15
S. Dillwyn Road
Newark,
DE 19711
P:
302-588-4151
F:
302-737-7115
Email:
Ken.Grant7@gmail.com
Wells Fargo
F: 866-238-6880
Friends at Wells Fargo,
I want to help you out.
Last week I called about getting documentation stating that
there was a freeze on any possible loans or advances on my mortgage as we’re
getting ready to refinance and that’s apparently one of the documents needed.
I was told to fax in the request, then call back to get the
official document.
So, I faxed the request last Thursday and called yesterday
to get the documentation sent to me.
I was told that could take three (3) days.
My friends at Wells Fargo, this is not good. You should be
working with more efficient tools.
This is where I can help.
You see, I know how to do one thing kind of well – I can
bring people together and help with projects.
So, here’s what I can do for you, my friends at Wells Fargo.
Tomorrow, Thursday, Feb. 12, 2015 – I will launch a web site
that can be easily shared on all social media platforms encouraging IT experts,
efficiency experts, and others to help come up with ways to better serve the
Wells Fargo customers.
Think about it – within the three days that you’re taking to
send me a simple document, we could have dozens, possibly even hundreds, of
people contacting you to offer their insights and expertise so that you can
better serve your customers.
I’ll check later today to see if any of the following urls
might be available:
HelpWellsFargoWithTechnology.com
HelpWellsFargoWithCustomerService.com
WellsFargoNeedHelp.com
Please let me know if you have a preference or another
suggestion.
Also, please let me know if you would like any responses
sent somewhere other than the fax line, perhaps an email address or web portal
– anything is possible.
If, however, you’re able to fax or email me the document I
need today, then I will assume you’ve done your own research and might be on
your way to using the tools available to operate more efficiently for your
customers.
All of my contact information is listed above, I look
forward to your response – if I don’t hear anything from you by 4:00 PM (EST)
today, then I’ll assume you really do need my help and I’ll start setting up
the website.
Working together, I’m confident we can do a lot to help
Wells Fargo move into the 21st century when it comes to technology
and efficiently helping your customers.
Sincerely,
Charles K. Grant
302-588-4151
